3Shape TRIOS®

Doctors with a TRIOS® scanner can send digital impressions directly to River City Dental Lab through 3Shape Communicate.

To send a File:
Dentists should be registered with a 3Shape Communicate account when the scanner is installed. If River City Dental Lab is not already pre-installed on the list of available labs, send a Connection Request from the Communicate account
to River City Dental Lab.

Note: Dentists can register themselves at http://portal.3ShapeCommunicate.com.

River City Dental Lab will respond that the lab is TRIOS ready to receive your scans.

1) After selecting the patient name, press New Session.
2) The lab list will appear, select River City Dental Lab.
3) Complete the order form information. In the Comments, specify specific materials, and if the case is model-less.
4) Complete the scanning process and press the Send Order envelope icon.
5) On the Send Order screen, verify the case information and scans, and then press Send Order.

Carestream CS Scanner

Doctors with a Carestream CS Scanner can send digital
impressions directly to River City Dental Lab through CS Connect
or Direct E-mail.

To send a File:
1) Complete the intraoral scan and open the patient’s case in the DIS software. This software can operate in
standalone mode or through Practiceworks.
2) Through the file button, in the upper right corner of the patient history window, select history open by clicking the book icon.
3) After highlighting the 3DIO folder, click the Send to button located toward the lower right corner of the window.

The STL files will now be saved to the desktop.

To submit to River City Dental Lab using CSCONNECT:

1) After highlighting the appropriate 3DIO File from step 3, click the CS connect button. The web portal will open to login screen.
2) Log into CS Connect.
3) From the drop down menu, select River City Dental Lab.
Note: If this is the first case being sent to River City Dental Lab enter info@rivercitydentallabllc.com in the email field. River City Dental Lab will appear in the drop-down menu moving forward.
4) Attach files by clicking Browse and selecting the .dcm file from the patient’s folder; then click Open.
5) Add any pertinent information regarding the case to the comment box.
6) Accept the terms and conditions by checking the box and click Submit.

Cerec®

Doctors using Cerec® intraoral scanning systems can send digital
impressions directly to River City Dental Lab through Cerec Connect.

To send a File:

1) Create an account on www.sirona-connect.com and follow the prompts for activating the account (if you already have an account, proceed to step 3).
2) After account activation, log into your account and add River City Dental Lab to the list of Favorite Laboratories.
3) Log into your Cerec software and complete the digital scan.
4) After completing scan acquisition and marking the margin, proceed to the Connect step and enter Login info.
5) Review your order and restoration information then click Enter Order Data.
6) Once the upload is complete, select River City Dental Lab and desired return date.
7) Click Add Additional Information and enter gender, age, comments, and upload any additional files for the case. If model-less, please specify.
8) Review information and click Submit Cart.
9) Enter your user name and password once again and the case submission is complete.

iTero®

Doctors with an iTero® scanner can send digital impressions
directly to River City Dental Lab through iTero online.

To send a File:

1) Add River City Dental Lab (ID # 140140) by calling iTero Support 800-577-8767.
2) Start a new Rx, and after entering patient name and case type, select River City Dental Lab from the Ship-To menu.
3) If model-less, specify in the notes.
4) After scanning, press the Envelope icon, add signature, and press Confirm & Send.
iTero® HD2.9 and Previous Models
1) Add River City Dental Lab (ID# 140140) by calling iTero Support at 800-577-8767 or from within your iTero online account.
2) Start a new Rx, enter required information, and select River City Dental Lab from the Ship-To menu.
3) If model-less, specify in the notes.
4) After completing the scan process, press the Send button.

Medit™ Scanner

Doctors with a Medit scanner can send digital impressions directly to River City Dental Lab through the Medit Link.

Instructions:

1) Log in to your Medit Link account at www.meditlink.com. From there, select “PARTNERS”, which is the third item on the left side of the page.
2) After accessing the “PARTNERS” page, look for the search bar located in a white box found in the lower middle section of the page. Enter “River City Dental Lab” into the search bar and click the magnifying glass or press “Enter” on your keyboard.
3) River City Dental Lab will appear as the first and only result. Simply click the blue “Request Partnership” button on the far right side.
4) A small “Details” window will appear containing contact information for River City Dental Lab; click the blue “Request Partnership” button in the lower right corner of the small window.
5) A final window will appear confirming your request for partnership; click “Confirm” to complete your connection.
To send us cases, simply select River City Dental Lab from the drop-down list of Partners when ordering your cases.